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Contact AuditProven Compliance

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Sales

For pricing questions, enterprise inquiries, custom framework requests, or partnership proposals.

Email: [email protected] Response time: Within one business day

What to Include

  • Your organization name and size
  • Which compliance framework(s) you need
  • Your current audit timeline
  • Any specific requirements (white-label, on-premises, custom frameworks)

Technical Support

For platform issues, assessment questions, API integration help, or report troubleshooting.

Email: [email protected] Response time: Starter — 48 hours, Professional — 24 hours, Enterprise — 4 hours

Before Contacting Support

  1. Check the Help Center for common questions and troubleshooting steps
  2. Note your assessment ID (found in the dashboard URL or report header)
  3. Describe the expected behavior and the actual behavior
  4. Attach screenshots if the issue is visual

Security

For reporting security vulnerabilities, responsible disclosure, or security-related inquiries.

Email: [email protected] PGP Key: Available upon request Response time: Acknowledgment within 24 hours, resolution timeline within 72 hours

We do not pursue legal action against researchers who report security issues in good faith.

Legal & Privacy

For data subject access requests, DPA requests, legal inquiries, or law enforcement requests.

Email: [email protected] Data privacy requests: [email protected] Response time: Within 30 days (GDPR requirement)

Press & Media

For press inquiries, interview requests, or analyst briefings.

Email: [email protected]

Office

AuditProven Compliance Systems B.V. The Hague, North Holland The Netherlands

We are a remote-first company. Meetings are conducted via video call unless otherwise arranged.

Partnership Opportunities

We welcome partnerships with:

  • GRC Platform Vendors — Integrate Shield assessments into your compliance workflow
  • Audit Firms — Offer provenance-verified documentation to your clients
  • Consulting Firms — White-label Shield for client compliance engagements
  • MSPs/MSSPs — Add compliance documentation to your managed services portfolio

Contact [email protected] with your proposal.